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Patient access:  Book online and save time, it is simple, quick and easy.

To be able to book or cancel appointments, order repeat prescriptions, view your health record, and more please opt for patient access.

All that you need to do for this service, is to register with the practice.  Either ask at reception for details or visit patient.info/patientaccess

Thank you  on behalf of the GP Partners

Please view our new tab 'Care Choices' for help in searching for Social Care in the local area.

Accessible Information Standard

Making Health Care Information Accessible

The Accessible Information Standard (AIS) is a new NHS England information standard which must be implemented by all organisations that provide NHS or adult social care.  The AIS aims to ensure that people who have a disability impairment or sensor loss receive information that they can access and understand.  For example large print, braille, professional communication support if they need it such as British Sign Language interpreter.

We want to get better at communicating with our patients.  We want to make sure you can read and understand the information we send you.  If you find it hard to read our letters or if you need someone to support you at appointments, please let us know.

  • If you need information in braille, large print or easy read
  • If you need a British Sign Language interpreter or advocate
  • If we can support you to lipread or use a hearing aid or communication tool

This information will be recorded on your medical record in a standard way and highlighted to ensure we have information on your communication needs.

This information may be shared with other NHS and adult social care providers if required.

NHS England has produced the resources below to provide an update on the accessible information standard:



 
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