Gorsewood RoadMurdishawRuncornCheshire, WA7 6ESTel: 01928 712061
To be able to book or cancel appointments, order repeat prescriptions, view your health record, and more please opt for patient access.
All that you need to do for this service, is to register with the practice. Either ask at reception for details or visit patient.info/patientaccess
Thank you on behalf of the GP Partners
Please view our new tab 'Care Choices' for help in searching for Social Care in the local area.
You will not be able to order ACUTE medication through this on-line facility
You can order medication in the following ways:
You can order your medication up to 10 days before you run out.
You should expect most repeat medication items to be processed within 2 working days. Sometimes this may take longer if there have been any changes to your medication or your health or if you are due a review. Therefore, it is suggested that you request medication 10 days before you run out so that this can be discussed with you if needed.
You should expect the following items to be processed within 7 working days, to allow for the clinical checks to be completed on them:
We hope that you never need to run out of your medication, but if this occurs and you feel you may be unsafe to go without your medication, then please fill out an urgent request form (available from reception) and a clinician will assess your records that day.
PLEASE NOTE: This is only for emergencies and all requests are monitored
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
If you wish your prescription to be collected please contact your chosen pharmacy and ask them to arrange collection
Due to policy changes throughout Runcorn, as of 4th September 2017, you will no longer be able to ask the chemist to order on your behalf.
More information is available within letters sent out to patients (please contact PALS if you have not received your letter - details below) and will be added to this Website.
On-line ordering is being updated to improve patient experience. If you currently use the website to order please contact reception to ensure you are updated.
NHS Halton CCG PALS (Patient Advice and Liaison Service)
3rd Floor Bevan House,
65 Stephenson Way,
Telephone (freephone): 0800 218 2333
On-Line ordering is being updated to improve patient experience. If you currently use the website to order, please contact the Care Navigators to ensure you receive this update and get your new logging-in details
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