Patients who need non-emergency ambulance transportation to hospital outpatient appointments, will now need to contact the Ambulance Patient Transport Service directly. This service provides access to transport for patients with medical and/or mobility conditions that prevents them from using other forms of transport. You will be asked a series of questions regarding your need for transport. You can access this service by telephoning:
- Local Rate Number 0800 032 3240
If you are able to use public transport, this should be the first option available to you. If you cannot afford public transport, your treatment centre may have a supported travel costs scheme. Please ask for details at your treatment centre. The NHS works closely with the major bus and rail companies to ensure good access to local treatment centres. If you are a regular user of public transport services, or are able to travel independently, this should be your first port of call. 0870 608 2608
Department of Health guidance states that a clinical need for treatment does not imply a medical need for transport.